Traits for EMs

Over the years, I’ve had the opportunity to work with many managers, and mentored a few. I was fortunate enough to learn from some great bosses. When I think about it, I feel like there’s no one right way to be a good manager. I realize every manager brings their own personality, strengths, and struggles to the role. The best […]

Simple Acts of Recognition Matter

I once worked with a brilliant software engineer who quietly solved a major system issue in the middle of the night. By morning, no one even noticed there had been a crisis. Business as usual. Everything ran smoothly. When I found out, I realized just how easy it is for crucial contributions to slip by without anyone pausing to say, […]